Free
Connect one store and an official Meta WhatsApp number to get started.
$0/mo
30 customers contacted / month
- 1 store
- 1 official Meta WhatsApp number
- Order confirmations
- Message history
- No AI features
Simple pricing
Start small, then scale conversations and AI operations
Choose a plan by the customers you contact, then add team and AI capacity as your operation grows.
Most popular
Growth
A shared inbox, campaigns, analytics, and AI assistance for teams.
$19.99/mo
2,000 customers + 250 AI actions / month
- 3 team members
- 5 WhatsApp numbers
- 3 stores
- Shared inbox
- AI reply suggestions
- Campaigns and analytics
AI agents beta
Pro
A full commerce inbox with autonomous AI for established teams.
$49/mo
10,000 customers + 2,000 AI actions / month
- Up to 15 team members
- 10 WhatsApp numbers
- 10 stores
- 2 autonomous AI agents
- 90-day inbox history
Business
Autonomous AI agents, larger teams, and controlled operations at scale.
$149/mo
50,000 customers + 10,000 AI actions / month
- Up to 50 team members
- 25 WhatsApp numbers
- 25 stores
- 10 autonomous AI agents
- White-label operations
Meta and template-message charges are separate from your Akked subscription.
Pay for real reach
Your primary allowance is based on unique customers contacted during the month.
Visible AI usage
Track AI actions, limits, and failures from one operational view.
Humans stay in control
Take over any conversation instantly and review the reply and action history.
Full comparison
Choose the right workspace
| Feature | Free | Growth | Pro | Business | |
|---|---|---|---|---|---|
| Customers contacted / month | 30 | 500 | 2,000 | 10,000 | 50,000 |
| WhatsApp numbers | 1 | 2 | 5 | 10 | 25 |
| Connected stores | 1 | 1 | 3 | 10 | 25 |
| Team members | 1 | 1 | 3 | Up to 15 | Up to 50 |
| Shared inbox | - | - | |||
| Campaigns and analytics | - | ||||
| AI reply suggestions | - | - | |||
| Autonomous AI agents | - | - | - | Up to 2 | Up to 10 |
| Audit trail and human takeover | - | - |
Controlled operations, even when AI steps in
Usage limits, team permissions, audit history, human takeover, and official Meta channels help you scale without losing control.
FAQ
Clear answers before you start
What counts as a customer contacted?
A unique customer you message during the billing month. Multiple messages in the same conversation do not count as a new customer.
Are Meta WhatsApp fees included?
No. Meta conversation or template charges are billed separately according to your WhatsApp Business setup and market.
Can AI send replies without a person?
Business workspaces can enable autonomous replies with scope controls, audit history, rate limits, and immediate human takeover.
Which commerce platforms can I connect?
Wuilt is available today, Shopify is in beta, and EasyOrders is coming soon. Akked also supports API-driven workflows.
Can my team take over an AI conversation?
Yes. A teammate can take ownership at any time, and Akked pauses autonomous handling until the conversation is assigned back to AI.