Shared inbox
Every customer, order, and teammate in one place
Manage Meta WhatsApp conversations, ownership, notes, tags, quick replies, and customer history without switching tools.
Official WhatsApp operations for commerce
Run e-commerceorderscustomersrevenuewith AI
Bring conversations, orders, tracking, and automation into one workspace for your team.
Conversation revenue
EGP 84,219
This month+24.8%
Commerce assistant
Connected to store context
Where is my order #1926?
Your order is in transit and expected tomorrow. Here is the latest tracking link.
Reply grounded in order and shipment data
LIVE
Order #1926
In transit
QR Tag / Bosta
From order to conversation across the tools you already use
MetaOfficial
WuiltLive
ShopifyBeta
EasyOrdersSoon
The workspace
Know what happened. Take the next action.
A commerce inbox that brings the conversation, order, delivery, AI, and team together on one screen.
AkkedLive
Updated moments agoAH
Overview
Your store performance today
Messages Sent
1,248
+18.4%
Confirmed Orders
924
+12.8%
Delivery Rate
97.6%
+2.1%
Credits Remaining
1,988
Healthy
Message activity
Last 12 hours
08:0012:0016:0020:00
Recent orders
View allCustomerOrder #AmountStatus
Mona Hassan
#1048 · 1,280 EGP
Ahmed Samir
#1047 · 760 EGP
Salma Adel
#1046 · 2,140 EGP
What do you want to run?
Start with the outcome your store needs
Choose a use case to see how Akked connects the conversation, commerce data, and next action.
Answer customers
Resolve questions with the order already in context
Akked connects every conversation to orders, totals, products, payments, and live shipment details.
Action ready
With store and order context
RunHand off
One operating layer
From the first message to the completed order
Built around commerce, not adapted from a generic inbox.
AI copilot and agents
AI that knows when to answer and when to hand off
Draft replies, use live commerce context, apply confidence controls, and keep human takeover one click away.
Workflows
Build repeatable operations around every message
Detect intent, add tags, assign owners, update status, send approved templates, and recover safely after failures.
Order intelligence
Live order and shipment context inside the conversation
See recent orders by connected store, refresh delivery status, and send totals, summaries, or tracking links instantly.
Revenue recovery
Reconnect with shoppers while intent is still fresh
Follow up on abandoned carts and launch targeted WhatsApp campaigns from the correct store and sender.
Daily operations
The essentials a commerce team expects
Order confirmations
Abandoned cart recovery
WhatsApp campaigns
Quick replies
Assignment and takeover
Tags and routing
Live shipment refresh
Commerce analytics
Actionable visibility
Know what drives revenue and what needs attention
Track revenue, confirmations, delivery, customers, products, campaigns, and AI performance by store.
- Store and date filters
- Analysis-ready CSV exports
- Clear AI performance audit
Last 30 days
Commerce performance
Revenue
EGP 84,219
Confirmed
73%
Delivered
92%
Pricing
Start simply, then scale with your team
Clear plans based on the customers you contact and the AI capabilities you use.
Free
Connect one store and an official Meta WhatsApp number to get started.
$0/mo
30 customers contacted / month
- 1 store
- 1 official Meta WhatsApp number
- Order confirmations
- Message history
- No AI features
Most popular
Growth
A shared inbox, campaigns, analytics, and AI assistance for teams.
$19.99/mo
2,000 customers + 250 AI actions / month
- 3 team members
- 5 WhatsApp numbers
- 3 stores
- Shared inbox
- AI reply suggestions
- Campaigns and analytics
AI agents beta
Pro
A full commerce inbox with autonomous AI for established teams.
$49/mo
10,000 customers + 2,000 AI actions / month
- Up to 15 team members
- 10 WhatsApp numbers
- 10 stores
- 2 autonomous AI agents
- 90-day inbox history
Business
Autonomous AI agents, larger teams, and controlled operations at scale.
$149/mo
50,000 customers + 10,000 AI actions / month
- Up to 50 team members
- 25 WhatsApp numbers
- 25 stores
- 10 autonomous AI agents
- White-label operations
FAQ
Clear answers before you start
What counts as a customer contacted?
A unique customer you message during the billing month. Multiple messages in the same conversation do not count as a new customer.
Are Meta WhatsApp fees included?
No. Meta conversation or template charges are billed separately according to your WhatsApp Business setup and market.
Can AI send replies without a person?
Business workspaces can enable autonomous replies with scope controls, audit history, rate limits, and immediate human takeover.
Which commerce platforms can I connect?
Wuilt is available today, Shopify is in beta, and EasyOrders is coming soon. Akked also supports API-driven workflows.
Can my team take over an AI conversation?
Yes. A teammate can take ownership at any time, and Akked pauses autonomous handling until the conversation is assigned back to AI.